How do I fix OHIP error code E6?

Check the service date and health number on the claim against the chart. If the claim details were wrong, send a Remittance Advice Inquiry (RAI) through eSubmit, or on form 0918-84, within 7 months of the RA date, with the correct details. If the patient is alive and the record is wrong, ask them to contact ServiceOntario to correct it, then follow up with an RAI.

When shouldn't I resubmit a E6 claim?

The service date really was after the patient's death. The claim is already on your RA. A new claim for the same service will be treated as a duplicate. Use an RAI instead.

< Error codes

Error code

E6 — Service date after eligibility ended - patient deceased

Q: What does OHIP error code E6 mean?

E6 means the Ministry's records show the patient died before the service date. Check the service date and health number.

Recorded as deceased

The Ministry's records show the patient died before the service date, so coverage had ended.

What to do: Check the service date and health number; if the patient is alive, the Ministry's record needs correcting.

Code: E6
Description: Service date after eligibility ended - patient deceased

Explanation

Updated October 26, 2026

E6 means the Ministry's records show the patient died before the service date. Check the service date and health number.

What it means

E6 appears on the Remittance Advice (RA) when the service date is after the patient's eligibility ended, and the Ministry ended it because its records show the patient is deceased.

If you saw the patient on that date, something is wrong: either the claim details or the Ministry's record.

Common causes

The service date on the claim is after the patient's date of death
The claim carries another person's health number
The Ministry's record of the patient's death is wrong

How to fix it

Check the service date and health number on the claim against the chart.
If the claim details were wrong, send a Remittance Advice Inquiry (RAI) through eSubmit, or on form 0918-84, within 7 months of the RA date, with the correct details.
If the patient is alive and the record is wrong, ask them to contact ServiceOntario to correct it, then follow up with an RAI.

Don't resubmit if

The service date really was after the patient's death.
The claim is already on your RA. A new claim for the same service will be treated as a duplicate. Use an RAI instead.

How APEX handles it

APEX reads your error reports and remittance advice from MCEDT and lists claims rejected with this code in its Correction Centre for you to correct and resubmit. See how APEX works · Pricing

Related codes: EH6, E4