How do I fix OHIP error code VJ8?

Check the service date. If it was typed wrong, correct it and resubmit. If the claim was first submitted within three months of the service date and later rejected, use the stale-dated resubmission process: send one stale-dated claim file through MCEDT, then email ClaimsManagement@ontario.ca with the Error Reports showing the original submission date. If the claim was never submitted within three months, it is generally not payable. The Ministry's billing brief explains the limited exceptions.

When shouldn't I resubmit a VJ8 claim?

The claim was never submitted within three months and no exception applies. You are resending it as an ordinary claim. It will reject again.

< Error codes

Error code

VJ8 — Stale-dated claim (encounter)

Q: What does OHIP error code VJ8 mean?

VJ8 means a stale-dated claim: it reached OHIP more than three months after the service. Use the stale-dated process if it was first sent on time.

Stale-dated claim

The claim reached OHIP more than three months after the service date, so it was rejected as stale-dated.

What to do: If first sent on time, send a stale-dated claim file through MCEDT and email [email protected] the Error Reports showing the original date.

Code: VJ8
Description: Stale-dated claim (encounter)

Explanation

Updated October 26, 2026

VJ8 means a stale-dated claim: it reached OHIP more than three months after the service. Use the stale-dated process if it was first sent on time.

What it means

VJ8 is listed by the Ministry as "Stale-dated Claim Encounter". A stale-dated claim is one submitted more than three months after the date of service. OHIP rejects these unless they qualify for stale-dated processing.

It sits next to VJ7 ("Stale-dated Claim") in the Ministry's list. The Ministry does not explain how the two differ.

Common causes

The claim was first submitted more than three months after the service date
A claim that rejected for another reason was corrected and resent after the three-month window closed
A wrong service date makes the claim look older than it is

How to fix it

Check the service date. If it was typed wrong, correct it and resubmit.
If the claim was first submitted within three months of the service date and later rejected, use the stale-dated resubmission process: send one stale-dated claim file through MCEDT, then email [email protected] with the Error Reports showing the original submission date.
If the claim was never submitted within three months, it is generally not payable. The Ministry's billing brief explains the limited exceptions.

Don't resubmit if

The claim was never submitted within three months and no exception applies.
You are resending it as an ordinary claim. It will reject again.

How APEX handles it

APEX reads your error reports and remittance advice from MCEDT and lists claims rejected with this code in its Correction Centre for you to correct and resubmit. See how APEX works · Pricing

Related codes: VJ7, VJ5