< Error codes

Error code

EQM — Not Registered for Use

Not registered for this code

The Ministry has no registration on file that allows you to bill this fee code or program.

What to do: Check whether the code needs a separate registration, register first if needed, then resubmit.

Code
EQM
Description
Not Registered for Use

Explanation

Updated October 26, 2026

EQM means you aren't registered with the Ministry to use this fee code or program. Confirm your registration before resubmitting.

What it means

EQM (Not Registered for Use) means the Ministry has no registration on file that allows you to bill this service. Some fee codes and programs need a separate registration or approval before you can bill them. The Ministry gives no further detail for this code.

Common causes

  • The fee code needs a registration or approval you don't have
  • The registration was made under a different billing or group number from the one on the claim

How to fix it

  1. Check whether the fee code needs a separate registration or approval.
  2. Make sure the claim uses the billing and group number the registration is under.
  3. If you need to register, do that first. Then resubmit.
  4. Resubmit the corrected claim within three months of the service date. If that window has passed but the claim was first submitted on time, use the Ministry's stale-dated resubmission process.

Don't resubmit if

  • You are not registered for the service.

How APEX handles it

APEX reads your error reports and remittance advice from MCEDT and lists claims rejected with this code in its Correction Centre for you to correct and resubmit. See how APEX works · Pricing

Related codes: EQN, EQS, ET1

Sources