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Billing code

K300A — Video visit code add (existing/ongoing Patient-Physician Relationship)

Video visit indicator

Add K300A, which has no fee, to every comprehensive virtual care claim done by video; the service is paid at the in-person fee.

Watch for: Needs an existing patient-physician relationship, such as an in-person visit by you in the past 24 months, or OHIP rejects it.

Code

K300A

Description

Video visit code add (existing/ongoing Patient-Physician Relationship)

FHO+ basket

Not in the FHO+ base rate basket (Schedule 2 or 2B).

Effective date

Dec 1, 2022

Termination date

No end date

Explanation

Updated October 26, 2026

K300A is the no-fee indicator that marks a comprehensive virtual care claim as done by video. Required on the claim; video pays the full in-person fee.

What it covers

K300A is not a service on its own. It is the modality indicator required on every comprehensive virtual care claim done by video. Bill the Appendix J Section 1 code at its in-person value and add K300A (A70).

Comprehensive virtual care needs an existing patient-physician relationship: an in-person insured service by the same physician in the past 24 months, enrolment to that physician or their group, or certain consultation routes (A66, A67). Video means two-way synchronous video on an Ontario Health verified platform (A67).

Billing rules

• Video services are paid at the in-person fee (A70).
• Only Appendix J Section 1 codes can be billed by video. Consultations and C-prefix and W-prefix codes are video only (AJ1, AJ2).
• The platform must be on Ontario Health's verified list, and the chart must record that the visit was by video (A68).
• The visit must be patient-initiated or a medically necessary follow-up. Check-in calls, administrative calls and routine normal results are not payable (A68).
• If the visit switches between video and phone, only the modality used more than 50% of the time is payable (A69).
• The patient and physician must both be in Ontario (A69).
• The physician or group must offer an in-person visit in a clinically appropriate time if needed or requested (A69).

Often billed with

• Appendix J Section 1 codes such as A007A, A001A, K005A and K013A (AJ1).
• Virtual care premiums such as E079, E080 (video only) and age premiums (A74).
• FHO: Q012A after-hours premium on comprehensive virtual services (AQ11, information only).

Common rejections

• VH8: The date of birth doesn't match OHIP's record for the health number. Correct it and resubmit.
• EH2: The health card version code doesn't match the Ministry's record. Get the current version code and resubmit.
• EQE: The physician wasn't registered in the group on the claim on the service date. A registration issue, not a coding one.
• R04: OHIP's description is 'service excluded from RMBS', the reciprocal billing system for patients insured by another province. The service can't be billed through reciprocal billing for that patient.
• EH4: The patient's OHIP coverage had ended before the service date. Confirm the health number, then the coverage.

Related codes: K301, A101, A102, A007, A001

Source: Schedule of Benefits (July 1, 2026), Consultations and Visits, Virtual Care Services, pages A66 to A70; Appendix J (AJ1 to AJ3)

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