APEX vs MedConcierge
MedConcierge charges 0.25% of paid claims capped at $40 a month and flags underpayments and rejections for you to handle. APEX costs about $13 a month on the yearly plan and works out the fixes for you to approve.
Side by side
| APEX | MedConcierge | |
|---|---|---|
| What it is | Self-serve OHIP billing software from Verismo AI. No billing agents: the Correction Centre drafts each fix and you approve it. | Self-serve OHIP billing software built by an Ontario physician. |
| Price | Essential: $2.99 a week billed yearly ($155.48), or $8.99 a week. Full Billing Recovery add-on: 5% of what OHIP pays on each fix, or $99.99 a month billed yearly, or $149.99 a month. | 0.25% of paid claims, capped at $40 a month plus HST. |
| Free trial or plan | Free plan: 5 minutes of use every 3 days, no time limit. No card needed to register. | 3-month free trial; first invoice after the Ministry pays your first batch. |
| Billing agents | None. Phone and email support. | No; full-service billing is listed as coming. |
| Rejected claims | Works out the fix for many common rejections for you to approve, or sends them with Auto-fix. Codes without a fix are listed for you to correct. | You resubmit corrected claims or open an RAI inquiry in the app. |
| Underpaid and stale-dated claims | Claim adjustments find paid claims billed below what they qualified for. Claims past the three-month limit go through the Ministry's stale-dated process. | Flags underpayments and rejections after Ministry reports match. Stale-dated claims: not published. |
| Remittance advice (RA) | Reads your RA, error reports, Batch Edit, roster (RCX) and preventive care files from MCEDT. Split remittance reports by clinic. | Every Ministry response matched to its claim; automatic report downloads. |
| FHO, FHO+ and roster | Roster and capitation over time, preventive care bonus status, FHO+ basket status on every code, and Group Switch Analysis comparing FHO, FHG, CCM and FHO+. | Not published. |
| Phone | In the phone's browser, added to the Home Screen with Face ID sign-in. Scans Ontario health cards and checks them with HCV. | Mobile-ready website. No native app listed. |
| Provinces | Ontario. | Ontario. |
At a glance
| Product | Billing agent | Fixes rejections for you | Finds underpaid claims | Stale-dated claims | FHO+ and roster | Phone app | Free trial or plan |
|---|---|---|---|---|---|---|---|
| APEX | No: None; you approve each fix | Yes: Drafted for you to approve | Yes: Claim adjustments | Yes: Ministry stale-dated process | Yes: Roster, capitation, FHO+ basket | Partly: Home Screen web app | Yes: Free plan, no time limit |
| MedConcierge | No: Listed as coming | No: You resubmit | Yes: Flags underpayments | Not published | Not published | Partly: Mobile website | Yes: 3 months |
What it costs
At $30,000 paid a month, MedConcierge reaches its $40 cap. APEX Essential is about $13 a month on the yearly plan, plus 5% of what OHIP pays on each fix if you add Full Billing Recovery.
| Plan | Includes | How it's priced | $10,000 paid a month | $20,000 paid a month | $30,000 paid a month | $50,000 paid a month |
|---|---|---|---|---|---|---|
| APEX Essential, yearly | Claim submission, Billing analysis | $12.96 a month | $13 | $13 | $13 | $13 |
| APEX Essential + Full Billing Recovery, yearly | Claim submission, Error correction, Billing analysis | $112.95 a month | $113 | $113 | $113 | $113 |
| MedConcierge | Claim submission, Billing analysis | 0.25% of paid claims, capped at $40 a month | $25 | $40 | $40 | $40 |
When MedConcierge may suit you better
- You want to handle every correction and RAI yourself on a capped plan.
When APEX may suit you better
- You want the fix for each rejected and underpaid claim worked out for you.
- You want roster, capitation, preventive care bonuses and FHO+ basket status tracked.
Questions
Does APEX send RAIs for claims already on the remittance advice?
APEX's Correction Centre sends the right request for each fix, including stale-dated claims, once you approve it.
Sources from MedConcierge
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Checked October 26, 2026. Prices and features are from each company's own website, checked October 26, 2026. Prices are in CAD and plus tax unless the vendor says otherwise. Plans change, so confirm with the vendor before you decide. Something out of date? Email [email protected].